Shipping policy

Shipping Policy

When will I receive my order?

Delivery typically takes between 3–10 working days from the date your order is placed.

How much is shipping?

Shipping is charged at £19.99 per order.

Where will my order ship from?

All orders are shipped from:

Panel Outlet
Pitt Street
Rochdale
Lancashire
OL9 9LZ
United Kingdom

Will I be charged customs fees?

No. You will not be charged customs fees, as all orders are shipped directly from within the United Kingdom.

My order hasn’t arrived yet. What should I do?

Before contacting us, please check the following:

Confirm there are no mistakes in your shipping address
Check with your local delivery office or courier
Ask neighbours or household members in case the parcel was accepted on your behalf

If your address was correct and you still cannot locate your order, please contact us with your order number and we will assist you.

If an incorrect delivery address was entered at checkout and the parcel is returned to us, we can resend the order, however additional shipping charges may apply.